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Enriching lives one story at a time

Corporate Compliance & Quality Assurance

Notice of Privacy Practices

This notice describes the privacy practices of Community, Work and Independence, Inc. (CWI) and the privacy rights of the people we serve. It will describe how information about you may be used and disclosed and how you can get access to this information.

The Health Insurance Portability and Accountability Act (HIPAA) Privacy rule DOES NOT CHANGE the way you get services from Community, Work and Independence, Inc., or the privacy rights you have always had under New York State Mental Hygiene Law. The Privacy rule adds some details about how you can exercise your rights.

Please review this Full Notice carefully.

Report an Incident

To report an incident, please contact CWI’s Corportate Compliance Hotline at (518) 793-4700 x12168.

Corporate Compliance Issues Form

Learning about Incidents

CWI Incident/Accident Reporting Policy


Corporate Compliance Plan

OPWDD Part 624 Regulations

Upon written request, CWI will make available a paper copy of OPWDD Part 624 Regulations to people served, parents, guardians, correspondents or advocates. Please contact the Quality Assurance Director at (518) 793-4700 x12123 or the Quality Assurance Specialist at (518) 793-4700 x12132.